Privacy Policy

1. Introduction

Xiamen Creator Technology Co., Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our manufacturing services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and company name
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)
• Project specifications and technical drawings
• Communication records and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our manufacturing services
• To process and fulfill your orders and quotes
• To communicate with you about your projects and orders
• To send promotional materials and newsletters (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our business (shipping carriers, payment processors, etc.)
• Business Partners: Trusted partners who help us deliver manufacturing services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Business records may be kept for up to 7 years for accounting and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly, while analytical cookies help us understand how visitors use our site.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: